Average Reviews:
(More customer reviews)I purchased this item about 2 years ago and put it on the shelf with the wave set. The system has only been used in moderation since only play cd's on the weekends and not always then. Up until yesterday the multi-changer worked fine as you would expect since it hasn't been overused and I have taken care with it. Then, for no apparent reason, the multi-changer refused to read the discs and reported "disc error" on the screen.
The main unit played CDs fine but then three multi-changer slots would not read the same disc that played on the main unit so clearly the disc was not at fault. I called customer service at Bose and was told that the multi-changer was malfunctioning and it would cost $75 plus tax and shipping to repair it since the one year warranty had expired.
I guess this is fair, but considering how BOSE hypes their products in the media, one would expect this product to last somewhat longer that 2 years for the price of $249.
I would be interested in knowing if other buyers of the multi-changer have had problems with this product after only a relatively short time. Normally I would expect a multi-changer to last a minimum of 5 years or more without a problem. Two years of service means I paid $125 per year which seems a very high price for this option.
Bose? Wave? music system multi-CD changer, Platinum White
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Enjoy hours of uninterrupted CD listening with this add-on multi-CD changer -- designed exclusively for the Bose® Wave® music system. Just slide one CD or MP3 CD into the Wave® music system and up to three more into the changer for hours of continuous music. The changer offers a spare remote and features an additional connection for another audio source, such as a TV or DVD player. It maintains the same small footprint as the Wave® music system and, together, stands only 6" tall. Note: This changer is not compatible with the Wave® radio/CD with top-loading CD player.
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